All tours and services can be booked directly to VIETNAM DAILY TOUR or it's appointed travel agents. Except as otherwise expressly agreed, VIETNAM DAILY TOUR and it's clients agree that the terms and conditions for the services rendered VIETNAM DAILY TOUR to the clients, whether on an individual or on a tour basis, shall be governed by the General Booking Conditions set out bellow and that the said General Booking Conditions shall form an entire part of the service contract, whether verbal or written, entered into between VIETNAM DAILY TOUR and it's clients.
All prices quoted to clients on our website are on a net basis and in United States Dollars (USD) and valid according to the date specified on the VIETNAM DAILY TOUR printed tariffs and/or quotation and/or invoice issued to the clients. VIETNAM DAILY TOUR warrants that the prices or rates quoted to the clients are correct at the time of issuance of the client's quotations and/or invoice but are subject to changes in line with market, tax or currency fluctuation, with or without prior notice.
RESERVATION AND CONFIRMATION
Reservations should be directly made to our office. Upon confirmation of a reservation, a 30% (thirty per cent) deposit of the total is requested (full payment is required for air, train ticket or hotel reservation) , and the rest of the package tour total for the service should be paid at the first day of client's arrival in Vietnam or starting date of the tour, or otherwise VIETNAM DAILY TOUR may at their sole discretion cancel the bookings without any refund of the sums already paid by the clients to VIETNAM DAILY TOUR.
Bank/ credit card charge may apply. This, if any, will be settled by client
1. Payment by Credit Card with Authorization letter (Applied if you are not in Vietnam)
We accept VISA, MARTER CARD. Please note that there is a surcharge 3% of the bank fee for Visa and Master card payment. Kindly follow the following instructions to complete the payment process. After receiving your, we will send you an invoice for your accounting purpose by fax or email.
Print out the Form of Authorization letter (download form) and fill out all required information.
Please enclose: one copy paper of the credit card (both side) and one copy of the passport (first page) with identify and photo.
Print out the Letter of Approval (download form) and fill out all required information (except the date)
Note: Deposits are over 1000usd (for security), pls print out more the Terms & conditions (download form) and fill out all required information and then send us via email/ or Fax
Kindly note that the charge of your card will be appeared as VIETNAM DAILY TOUR
Please send two above forms and the copies to fax number: (84.4) 3747 8556 , or scan them then send by email to: email@example.com
2. Bank transfer (Applied in both case you are in/ not inVietnam)
(Bank charge may apply. This, if any, will be settled by client)
Pay to : BANK FOR FOREIGN TRADE OF VIETNAM (VIETCOMBANK).
Add : 198 Tran Quang Khai Str., Hai Ba Trung Dist., Hanoi, Vietnam.
Tel : ( 84 ) 4 3825 1322
Fax : ( 84 ) 4 3826 9067
Telex : 411 209 VCB-VT.
Bank Swift code : BFTV VNVX.
In favor of : Vietnam Tourism Co., LTD.
Account number : 001.100.225.2203 (VND).
Add : No 10, Lane 38B, Ly Nam De Str., Hoan Kiem Dist., Hanoi, Vietnam.
Tel : ( 84 ) 4 3747 8557 - Fax : ( 84 ) 4 3747 8556.
Email : firstname.lastname@example.org
* Other bank account
+ ACB - Asia Commercial Bank
- Account name: Nguyen Van Tu
- Account number: 3574689.
+ VCB - Bank for foreign trade of Vietnam
- Account name: Nguyen Van Tu
- Account number: 0011001980856.
3. Payment by money transfer service of Western Union (Applied if you are not in Vietnam)
- You can choose many of bank agents of Western Union in your country or do it online to transfer money to our company. Please follow the guide of http://www.westernunion.com
- Please pay for : NGUYEN VAN TU - ID Card : 142020557.
- After that, please send us the bank code of this transaction by fax (+84.4.3747 8556)/ mail (email@example.com ), then if it is approved, we will send you the confirmation. (Bank charge may apply. This, if any, will be settled by client)
REFUND AND CANCELLATION
- Deposits are fully refundable if the amendment/cancellation is received by our office in Hanoi more than 15 days in advance.
- Cancellation fees will be levied according to the time cancellation is made.
- No refund or reduction will be made to any member of GROUP/F.I.T who breaks the journey from the itinerary or any part of the itinerary in Vietnam.
Vouchers are to be issued by VIETNAM DAILY TOUR for all bookings. A copy of the clients' itinerary should be enclosed with the vouchers and should reach the clients on arrival or at the beginning of the booked arrangements.
VIETNAM DAILY TOUR is committed to doing it's utmost to provide the services to the best of it's capacity and upon the satisfaction of it's clients. It's the understanding of the concerned parties that VIETNAM DAILY TOURacts as an intermediary between the clients and airlines, hotels, transport operators and other contractors providing the services to it's clients. VIETNAM DAILY TOUR will in no event be liable to the clients, by reason of breach of services or unsatisfactory services provided to the clients by third parties or by way of indemnity or in tort or otherwise, for any loss, injury, damage, delay and change in schedule or other adverse events, which are beyond the control of VIETNAM DAILY TOUR and/or sustained by an act or default of any person or company providing the services to the clients. The clients warrant that VIETNAM DAILY TOUR will not be responsible and/or liable for any additional expense and/or damage incurred due to any delay, accidents, natural disasters, political changes or social unrests.
All disputes, claims and litigation regarding the services will first be settled by way of negotiations and mutual understanding. In the event such negotiations and mutual understanding fail. The disputes, claims and litigation will be finally settled by arbitration of the Vietnam International Arbitration Centre (VIAC) at the Chamber of Commerce and Industry of the Socialist Republic of Vietnam. All claims must be submitted in writing within 30 days after the end of the services.
Our offices are open all weekdays and our professional staff would be very pleased to promptly answer any of your questions and inquiries regarding travel into and out of Vietnam.
All of VIETNAM DAILY TOUR staff would be strongly committed to making your tours enjoyable and unforgettable !
For further information, please do not hesitate to contact us at:
VIETNAM DAILY TOUR
Address : 38B, Lane. No4, Ly Nam De Str., Hoan Kiem Dist., Hanoi, Vietnam.
Telephone : ( 84 ) 4 3747 8557 - 3747 3838 * Fax : ( 84 ) 4 3747 8556.
Email : firstname.lastname@example.org
Website : www.vietnamdailytour.com.vn